I was having lunch with a friend last week and she told me that the hot water in their house went out and the water heater started leaking. Her husband told her the only thing that saved them from a man cave flood was a special valve that closed off the water line. Turns out it was called a “WAGS”, an installation safety add-on that he ok’d with the plumbers recommendation - sometime around 7 or 8 years ago.
My husbands birthday was fast approaching, and as a usual I didn’t know what to get my favorite handyman - tools & stuff… I haven’t got a clue!
So I did a quick search for local plumbers trying to locate a WAGS to give my DIY birthday boy and no luck… valve and installation only.
After three calls I found a plumber who told me where to locate the manufacturer and within a 10 minutes I was on the phone with Steve Fielding from Aquaguard, they make the valve right up in Rhode Island. He talked me through the two model choices and decided the water-only shutoff unit was the way to go. With Amex in hand it was on the way that same afternoon - WOW!
My husband received the 2nd day UPS delivery of the WAGS Valve, and was like a woman getting a pair of designer shoes!
He took it out of the box, took pics of it, and sent it to his buddies – might be his best b-day gift this year!!!
I have sent him your new website (www.wagsvalve.com) and asked him to forward to his friends!
Not only a great product, but great customer service as well!!! – Jackie P., New York, NY
The WAGS valve saved my finished basement and I will never own a home without one installed on my water heater.
On the Saturday before Mother's Day 2009; my wife discovered water on the floor of our laundry room that adjoins the finished family room.
"Earlier in the week, the pressure relief valve on my water heater had blown off some water and was trickling. I know that every once in a while, one of those valves will pop and get stuck so that it can't reset itself. I "fixed" the problem by giving the valve "a light tap with a hammer," but that Saturday, the pressure relief valve failed again and began dumping water through the overflow pipe.
The water first ran into a bucket that I have always kept there just in case the pressure relief valve blew off water, it wouldn't go on the floor. The bucket was wedged into a tight space and didn't sit level. The water soon filled the bucket, which fortunately for me was tilted toward the drip pan under the heater. As water collected in the pan, the WAGS valve did what it was designed to do– shut off the water and gas supply and stop the leak.
"I lucked out," Only months before, I had finished the family room with plaster walls and new carpeting. It was filled with new furniture, electronics, and computers “We live down there,". "Three-quarters of my basement is finished and the rest are the washer and dryer, the hot water heater, an extra freezer, my boiler and some extra storage
Just months previously I had a new, 50-gal, gas-fired water heater installed to increase my home's hot water capacity. A friend told me how frequently water heaters fail and about the flooding and damage they can cause. As a gift my friend gave me a WAGS valve for the new heater. I hired a plumber to install the WAGS valve.
The plumber wasn't familiar with WAGS and wasn't convinced of its value. He objected to the fact that WAGS can't be reset and must be replaced after it's been triggered. "In hindsight, I probably thought a little bit that way too”, but now looking back on it and having had the problem, I think for the peace of mind I have now it is well worth the money.
Considering the financial and emotional disaster a flooded basement can cause, I think every water heater install should have a WAGS valve!
In my opinion the insurance industry should be working to require a WAGS valve in homes they insure to minimize their financial liability. – Jeff S., Pawtucket, RI
As a landlord, and homeowner, I know my profit is tied into my expenses. As a preventive measure I used to replace my water heaters well before anything could happen, never really knowing how much life was left in that water heater. I'm sure I've placed many water heaters well before they needed to, costing me thousands of dollars. Then someone told me about the WAGS Valve. Now after installing the WAGS Valve, I have peace of mind of knowing that I can keep my water heater until it needs replacing because the WAGS Valve prevents any damage due to a failed water heater. I've had one water heater for almost 12 years, 4 more years then when I was told to replace it. The WAGS Valve has saved me money, time, and worry about water heater damage. I Love it, and so do my tenants. – Roy W., Warwick, RI
I am coming up on 14 years with the WAGS Valve doing its job on my 40 gal. natural gas unit! I know I am well past the water heaters life cycle and researching all replacement options (way more efficient & way more cost!), yet I am not worried at all - I have a WAGS! – Rich F., North Kingstown, RI